By purchasing tickets to Bubbles World of Play you agree to the following COVID specific rules & regulations:
Any customer that is experiencing COVID-19 symptoms or who has been told to self isolate or quarantine must not visit us (This includes children who have been told to self isolate due to an outbreak at their school)
Customers must arrive at the correct time stated on their admission ticket. We are unable to modify bookings, offer refunds or change session admission or leaving times due to capacity restrictions sorry.
All sessions are limited to 2 hours and you must leave at the correct time stated on your tickets.
Customers over the age of 11 must wear a face mask at all times whilst in the building except whist eating or drinking at their tables.
If you are exempt from wearing a facemask, it is fine to not wear one at your table however ALL adults MUST wear a facemask / face shield if they wish to go into our play areas whilst accompanying small children. This is due to limited space within the play areas and restricted airflows. We often have children with weakened immune systems visiting and we thank you for your understanding and co-operation with this.
Our admission system is unable to offer bookings for more than 6 people. Should you wish to attend as 2 households then you will need to make 2 separate bookings.
All persons 16 and over must register with the NHS Track & Trace App on arrival.
Tables have been set out to meet social distancing requirements. They must not be moved.
Hand sanitiser points are located throughout the building and all customers must sanitise their hands when arriving and prior to entering our play areas.
We are unable to admit any person who does not have a pre-booked admission ticket.
We no longer accept cash and all food & drink payments must be made by debit / credit card
Please help with our enhanced Track & Trace system by submitting your table number to our admission system (you will receive an SMS message 5 min after arrival)
Please observe social distancing signage and floor stickers.
Any persons not following our COVID-19 Rules or our Standard Rules of Play will be asked to leave
Our admission system is currently only offering bookings up to 7 days in advance
PLEASE NOTE The booking system is for tickets to BUBBLES NOT PUDDLES (The separate outdoor water attraction)