Bubbles World of Play
Frequently Asked Questions

When is the quietest time to visit at weekends and holidays?

We are open from 9:30am to 6:00pm and are much quieter early on. Between 11:30am and 3:00pm tends to be our busier time.

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Are there any Age Restrictions?

We cater for children aged 0 - 11 years old.
For Health & Safety and Insurance Requirements; unfortunately we have to enforce age limits within our various soft play areas:

Baby & Toddler Play Area - Strictly for younger children under the age of 3.

Role Play Area - Strictly for children aged 1 - 5.

Main Play Frame - Children aged 11 and under with adult supervision (18+)

Children and teens aged 12 - 17 are not allowed onto the play equipment.

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Are the Ride Ons really FREE?

There is nothing worse than paying to get into a place and the children pestering for money to play on other items. For this reason our ride-ons are included in our admission price and children can play on them for as long as they want. All we ask is that they take turns and allow other children who are waiting to also play (this helps develop younger children's social skills).A lot of our guests even comment that they save a fortune compared to paying for the ride-ons in other play centres!

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Why do adults have to pay?

Our pricing structure has been created to be as fair as possible to all families regardless of size. We believe our prices are more than reasonable when compared to other attractions and things to do with kids (trampoline parks, bowling, much smaller play centres that often don't even offer 2 hour play sessions etc).

Over £2.5 million has been invested into Bubbles’ World of Play, significantly more than other play areas (which often only comprise of a slide, ball pit and a small soft play area) and it is difficult to compare Bubbles (with our heavily themed interactive play areas, ball cannon zones, role play areas, sensory zone, free ride-ons, free parking etc) with other play areas and attractions. We encourage adults to accompany younger children into our play areas to engage with the educational content and interactive play elements. We have also invested significantly in our seating areas with cctv monitors so parents can watch their children playing and secure entry & exit systems.

We encourage guests to pre-register as members on our website to benefit from cheaper members rates. Becoming a member is free and only takes a few minutes to register a family.

I’m sure you will agree we offer great value for money given the size, quality and range of play equipment on offer at Bubbles’ World of Play.

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How often are your play areas cleaned?

We take the cleanliness of our play areas very seriously. Our play areas are cleaned and sanitised daily by our commercial contract cleaning company. On top of this our own team undertake a evening deep cleans of the play areas. We use cleaning and sanitising products which are used by NHS trusts to clean hospitals and our cleaning products are safe to be used in a child focussed environment.
With this, we can only be as clean as the child in front of you - if you do spot anything please alert one of our supervisors.

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Is there parking nearby?

We have our very own 96 space FREE car park and there are hundreds more FREE parking spaces within Marine Point and the surrounding roads in New Brighton. Disabled parking spaces are provided in all car parks within Marine Point.

Please note: Our car park is locked at 6pm

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How far is the train station?

New Brighton station is less than 5 minutes walk away. When arriving by train turn left out of the station and walk down the hill, we are the large ‘V’ shaped building on the left side of Marine Point.

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Do we need to wear socks?

Children and adults who enter our soft play areas must wear socks. This is for Health & Safety as well as obvious hygiene reasons. Socks can be purchased from our reception for only £1 a pair.

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Who supervises children?

Parents / guardians over 18 must supervise their children at all times.
Adults are not permitted to leave Bubbles World of Play whilst the children are playing; one adult who is over 18 years old must be present at all times.

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Why can't an older sibling supervise a younger child?

An adult is classed as a parent or guardian over the age of 18 and the child / children remain their responsibility at all times. This is for the safety and security of all children and a requirement by our insurers.

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How long can we stay?

Sessions are limited to 2 hours during peak days (Weekends & School Holidays) to allow us to manage our safety capacity limits. If you wish to stay longer you can simply purchase 2 separate back to back sessions on our booking system.
Off Peak sessions are up to 3 hours duration.
Please note we close at 6pm

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Why do we have to give our details on reception / when we purchase tickets?

We take the safety & security of our guests very seriously and we have invested significantly in a secure check in / check out admission system which uses a similar membership system to large gym operators.

All guests must provide their names and dates of birth. Each booking also requires an address, mobile number and email address so we can send tickets and confirmations. This allows us to check the correct children in and out with their associated parents / guardians.

Our booking system also sends an SMS once you are checked in asking for your table number - this is for our Fire Register.

We are fully compliant with The Data Protection Act 1998 and GDPR Regulations and are also registered with The Information Commissioner.


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Can we bring a picnic / our own food or drinks?

We serve food & drink within Bubbles which caters for a wide range of dietary and allergy requirements.

We offer healthy options as well as treats for the children and our menu includes adult meals. We have also achieved a 5* Food Hygiene Award.

In other venues, there have been occurrences of children with allergies picking up left over food from other tables resulting in severe allergic reactions. We are a nut free venue and thank our customers for appreciating and respecting this.

As a result we can not allow food or drink that is not purchased in the centre to be consumed (with the exception of baby foods).

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Where are you located?

Bubbles World of Play is located in Marine Point, New Brighton, Wirral, Merseyside.
Our postcode is CH45 2HZ.

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